Forward Deployed Engineer

San Franciscofull timeOn Site

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mid

$180k–$480k

H1B: no

Titan Msp The Forward Deployed Engineer at Titan Msp leads AI agent deployments end to end with MSP and enterprise partners, owning discovery, build, and production rollout. The role involves architecting integrations, writing production code, and collaborating with partner leadership to shape business outcomes.

Responsibilities

Forward Deployed Engineers lead Titan deployments end to end with our MSP and enterprise partners. You own discovery, scoping, the build, and the production rollout, working directly with partner IT teams. You'll architect integrations, write production code, and deploy agents at scale, then sit with customer and partner leadership to shape business outcomes and strategy.
You own and measure success by adoption in production, measurable impact on customer and partners' operations, and field feedback that evolves our platform and agents. You work closely with other engineers, Operations, Product, and GTM.
This role is based in San Francisco or New York City, in office.
Own technical delivery across partner and customer deployments, from first integration to stable production
Define the problems needing solving in each deployment and scope what to build to solve them
Build performant and reliable agents, integrations, and systems each deployment needs
Embed with portfolio teams and customers, understand how they work, and drive adoption of the tools you build
Architect and build the high-quality software systems that power Titan's core platform
Turn what works in one deployment into tools, playbooks, and building blocks the next one can reuse
You might thrive in this role if you
Bring 3+ years of experience in engineering or technical deployment, including customer-facing work
Have owned and shipped complex systems in ambiguous, fast-moving environments

Qualification

Communicate clearly with engineersexperience in IT operationsexperience in MSPsexperience in infosec

Required

3+ years of experience in engineering or technical deployment, including customer-facing work
Have owned and shipped complex systems in ambiguous, fast-moving environments
Write and review production-grade code in TypeScript, Python, or a comparable stack
Have built or shipped LLM-powered systems
Communicate clearly with engineers, customers, and partner stakeholders
Take extreme ownership of problems and delivery