Color’s Growth Marketing team is responsible for driving revenue and impact across our entire book of business. The Growth Marketing team includes lifecycle, CRM, customer marketing, onsite events, campaign strategy and execution, design, and content that brings our marketing to life across many employer, health plan, and union clients. As our team has grown, so has the operational load behind it, and right now that load is spread across individuals on the team. We're hiring a Growth Operations & Automation Manager to take ownership, and enable our team to scale. This person will be the operating system behind our energetic and dynamic team. This is an individual contributor role and reports to the Director of Engagement Marketing.

This role can either be a hybrid role onsite at our office in South San Francisco, CA or hybrid in Denver, Colorado.

How You'll Contribute:

Turn the team's problems into clear requests for product and engineering, get them prioritized, and follow them through to launch

Build smaller tools and automations yourself, and remove manual work

Build and run the systems and processes that support our campaign calendar, QA and documentation, and weekly reporting, so the team moves faster and makes fewer errors

Act as a "go-to" resource for a wide range of requests related to improving processes across the team

Make it easier for clients to approve marketing campaigns and for the team to handle customization requests

Own weekly reporting across channels and accounts, so anyone on the team can see how campaigns are doing without asking

Own the team's annual and quarterly planning process: setting the cadence, keeping goals current, and holding the team accountable to them

Help set data standards across campaigns, including naming conventions and tagging, so performance is comparable across campaigns instead of every campaign getting analyzed its own way

Identify and understand gaps in existing processes and tools, and implement fixes

Growth Operations & Automation Manager

Responsibilities

Qualification

Preferred

Benefits

Company

Color Health

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