Forward Deployed Engineer, Federal (On-Site) at C3 AI · LumiJobs
entry
$120k–$158k
H1B: no
C3 AI Forward Deployed Engineer, Federal at C3 AI manages on-premises AI platform deployment at a secure government facility. Responsibilities include system monitoring, incident response, upgrades, and supporting customer applications.
Responsibilities
Operate and maintain the C3 AI Platform in the customer's disconnected, on-premises environment, maximizing uptime.
Respond to incidents and outages: diagnose root cause, restore service, and document findings.
Monitor system health and build alerting and automation to prevent recurrence.
Plan and perform upgrades and patches using offline artifacts.
When operations are steady, contribute to application development and enhancements, using your on-site proximity to the customer to gather feedback, understand use cases, and translate needs into requirements.
Surface technical risks and work with product, engineering, and SRE teams to improve product quality.
Occasionally travel to visit C3 AI offices or other customer sites.
Qualification
Excellent problem-solvingDemonstrated experience in deployingExpertise in Linux operating systemsSecurity and work environmentRequires U
Required
Bachelor’s degree in a STEM field or equivalent professional experience.
Software development experience with JavaScript and Python.
Experience with scripting or programming (Python or Bash preferred) to automate and monitor systems.
Excellent problem-solving, critical thinking, and communication skills.
Experience working in a customer-facing role.
Preferred
Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure, especially on-prem.
Expertise in Linux operating systems, networking, and database concepts.
Experience with Git or other version control software.
2+ years of professional software development experience with object-oriented programming languages.
Security and work environment
This role is performed full time on-site in a secure government facility.
Requires U.S. citizenship, an active Secret clearance, and the ability to obtain additional program access.
Program access involves an enhanced security review, which may include review of foreign contacts, foreign travel, and finances. Ongoing reporting obligations apply.
