C3 AI Front Desk Coordinator at C3 AI responsible for managing visitor reception and supporting facilities operations at the Redwood City headquarters. Ensures a professional and seamless workplace experience for employees, visitors, and vendors.
Responsibilities
Welcome visitors and ensure guests are signed in, comfortable, and connected with their host
Provide professional, timely, courteous, and accurate service to employees and customers
Work with the Facilities team to provide a clean, safe, and productive office environment for all employees; support supplies, conference room reservations, service calls, shipping and receiving, on-site events, and ad-hoc needs of our satellite office locations
Submit and monitor tickets for facilities-related issues with day porter staff and building engineers
Serve as point of contact for onsite vendors and technicians, and coordinate with the onsite building engineering team
Serve as a resource to employees for facilities questions and feedback via Jira ticketing system
Oversee the Customer Experience Center: ensure a clean and welcoming environment at all times and support visitors and events in the space
Support new hire onboarding processes, including day-one laptop and badge distribution, office navigation, and general questions
Answer incoming phone calls promptly and professionally and route them to the appropriate parties at C3.ai
Coordinate domestic and international shipping and receiving
Qualification
Ability to prioritizeMatureC3 AI provides excellent benefitsCalifornia Base Pay Range
Required
Bachelor’s degree required with 1–3 years of related experience
Strong written and verbal communication skills and phone etiquette with a client focus
Excellent organizational skills and attention to detail
Proficiency with Microsoft Office including Word, Excel, Outlook, and Teams
Comfortable in a highly collaborative environment with the ability to work well with cross-functional teams
Ability to prioritize, problem-solve, and manage time effectively with minimal supervision
Positive and enthusiastic attitude with the ability to adapt to changing priorities
Mature, polished, and professional presence; punctual, dependable, and reliable
Ability to maintain confidentiality and interface with all levels of personnel
Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.
