Conduct community outreach to individuals with SMI in homes, community locations, and care settings like shelters, hospitals, and emergency departments

Support individuals health needs by scheduling appointments, ensuring clinical visits are attended and completed, and assisting with telehealth access

Build trust and relationships by addressing immediate needs and empowering individuals to identify and pursue personal recovery goals

Serve as the primary point-of-contact, using advanced engagement techniques to facilitate ongoing connection and engagement in supportive services

Help address social determinants of health, facilitating access to benefits, resources, and transportation

Assist with care coordination, advocating for individual goals, accompanying individuals to appointments, and addressing post-discharge needs

Provide timely and thorough documentation of encounters and participate in case reviews and team collaboration

Perform initial and ongoing telephonic outreach

Participate in ongoing training and professional development

Understand that as firsthand learns and grows, your role will constantly evolve. This job description represents many key elements of this role, but they are subject to change

Empathy, compassion, and approachability

Excellent listening, communication, and interpersonal skills

Peer Support Specialist Bilingual (Arabic, CORE Guide)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Firsthand

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