This is a hands-on enablement role focused on execution, not theory.

This role sits within PubMatic University (Learning & Development) and supports enablement across global go-to-market teams. You will partner with Sales, PMM, HR, and cross-functional leaders to build and run enablement that scales across both sales effectiveness and leadership development.

A core focus of this role is enabling managers to act as force multipliers for learning. Managers should be equipped to identify gaps, access the right tools and resources, coach their teams effectively, and drive adoption of enablement programs that impact both revenue performance and professional development.

This role requires a balance of stakeholder leadership and hands-on execution. You are expected to personally build and deliver enablement assets and programs, not just oversee them.

Own and execute enablement programs

Personally create and deliver enablement content (training modules, decks, playbooks), not just manage or delegate program work

Take ownership of key programs such as Pitch Practice, onboarding, and manager enablement initiatives

Manage timelines, deliverables, and iteration cycles

Run programs end-to-end, including personally building core content and materials required for delivery

Translate inputs into usable enablement

Partner with Sales, PMM, HR, and business leaders to gather inputs

Convert inputs into:

Senior Customer Success Operations Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Pubmatic

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