As a Global Benefits Operations Manager, you will own benefits across EMEA, APAC, the US, and Canada, working with both our owned entities and EOR partners. You’ll keep our programs compliant and consistent across regions, advise on local requirements, and make sure our people feel supported at every stage.

This is a build role for someone who thrives in ambiguity and wants to shape a global benefits function from the ground up.

EOR-to-Entity and PEO Transitions

Lead the benefits workstream for moving countries from EORs to owned entities, partnering with Legal, Finance, and Payroll on plan establishment, statutory enrollments, and employee transition communications

Lead the evaluation, vendor selection, and migration from our PEO to direct US benefits administration, including carriers, brokers, payroll and HRIS integration, and open enrollment readiness

Manage EOR relationships and employees under EORs

Operations and Escalation

Own benefits operations across enrollment, renewals, mid-year changes, and offboarding, with clear SLAs and reliable issue resolution

Serve as the escalation point and advisor for complex benefits, leave of absence, and time off cases, partnering with Legal and brokers as needed

Administer leave policies (parental, medical, disability) and coordinate them across jurisdictions

Ensure benefits information is accurate, current, and consistent across the HRIS, benefits portal, intranet, and handbooks

Design and improve benefits processes and policies so they are clear, scalable, and well documented

Global Benefit Operations Manager

Responsibilities

Qualification

Required

Benefits

Company

Coderabbit

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