Coderabbit Enterprise Field Engineer at CodeRabbit serves as a technical advisor in the pre-sales process, collaborating with sales and product teams to deliver customized AI-powered solutions. Drives demos, PoVs, and supports customer onboarding.
Responsibilities
The Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers. In this function, you will play a crucial role in the customers’ pre-sales journey by partnering with Sales, Product, Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit. This is an exciting role for those who are technically curious and passionate about building AI-powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that’s focused on making our customers successful.
Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
Translate business objectives into technical requirements and solution designs.
Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
Help in responding to security questionnaires
Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms
Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience
What you will bring:
5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment
Experience working with diverse stakeholders, from technical teams to business leaders.
Qualification
2+ years in a dynamicComfortable working with commandlineKnowledge in cloud platforms (AWS🤝 Collaborative Humans🚀 Fearless Innovators💪 Persistent🎯 Impact-Driven Creators🧠 Rapid Learners and Un-learners
Required
5+ years of experience in a customer-facing technical role
2+ years in a dynamic, fast-paced, startup-like environment
Experience working with diverse stakeholders from technical teams to business leaders
Strong experience with software development tools and platforms
Comfortable working with commandline
Knowledge in cloud platforms (AWS, GCP or Azure)
Preferred
Experience in container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g. Terraform), CI/CD tools (e.g. Github Actions)