Technical Integration Specialist (AMER)

Remote - AMERfull time

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Remote

$70k–$90k

H1B: no

Constructor Technical Integration Specialist at Constructor providing first-level technical support for e-commerce companies integrating with Constructor's platform. Supports onboarding, API education, troubleshooting, and index configuration.

Responsibilities

Provide onboarding support by collaborating with customers to understand technical integration needs
Assist customers through the integration process
Provide expert guidance on integrating with Constructor's APIs and utilizing open source libraries
Help resolve technical challenges and integration issues alongside Customer Success teams
Work with customers to ensure product catalogs are properly configured including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results
Act as liaison between customers and other technical resources, responding promptly to inquiries with clear explanations
Document customer interactions, common issues, and solutions
Improve integration documentation and customer onboarding processes

Qualification

Knowledge of REST-based web servicesFamiliarity with A/B testing

Required

Proven experience in customer support or technical support roles
Knowledge of REST-based web services, APIs, and integration best practices
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
Detail-oriented with a commitment to delivering exceptional customer support
Strong problem-solving skills and a proactive approach to issue resolution
Able to support customers and team members between 5am and 1pm UTC (9am to 5pm Armenia time)

Preferred

Familiarity with structured data formats (JSON, CSV) and basic search/index concepts
Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs.
Familiarity with A/B testing, understanding of server side and client side contexts, network request routing / HTTP.
Familiarity working with open source libraries, JavaScript web application development and integration patterns.

Benefits

PTO
Equity/RSU
Parental Leave

Company

Constructor

View company page

Source: ashby

Active within the past hour

Remote-friendly

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