Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation.

Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan.

Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer.

Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope.

Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery.

Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support.

Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio.

Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures.

Role Responsibilities: Technical Project Management

Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts.

Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority.

Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff.

Technical Project Manager (AMER)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Constructor

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