Responsibilities

Outreach is looking for a strategic, results-oriented Senior Sales Operations Manager to join our Sales Operations team as a business partner to the sales organization. You're a strategic thinker who takes a data-first approach, ruthlessly prioritizes, and thrives in a fast-paced environment, driving repeatability, predictability, and scalability across the business. You will own the Sales Operations function for the sales teams you support and lead a set of cross-functional workstreams that serve the whole go-to-market organization. You'll partner with leaders across Sales, CX, and Marketing as a trusted advisor, driving territory design, forecast strategy, and sales process. This is a high-impact, highly visible individual contributor role reporting to the Director of Sales Operations.
Your time will be split roughly evenly between two areas: supporting your assigned sales teams, and owning cross-functional programs across the funnel. Above all, you'll build strong relationships and communicate clearly with cross-functional stakeholders, keeping every project on track.
Your Daily Adventures Will Include
Sales Team Business Partnership
Territory Design Strategy: Own territory design and ownership strategy
Define key performance metrics, create reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to the segment leader.
Conduct in-depth business analysis of the supported segments and identify growth opportunities. Develop key insights to drive critical business decisions
Drive forecast management excellence to ensure sustained, predictable growth.
Demonstrated ability to drive continuous improvement in scalable sales/business processes and deliver results.
Strong stakeholder management skills – able to manage upwards effectively and demonstrate confidence in presenting ideas with executive audiences.
Cross-Functional Ownership
Funnel Operations: Manage sales processes from opportunity creation to close, optimizing workflows and sales behaviors to improve conversion and revenue growth.

Senior Sales Operations Manager at Outreach · LumiJobs

Senior Sales Operations Manager

Responsibilities

Benefits

Company

Outreach

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