Apply on Employer SiteApply Now
KiwiPosted Oct 9, 2026
Customer Support Agent
Santo Domingo · Remotefull timeRemoteentryH1B: no
Kiwi Customer Support Agent at Kiwi providing bilingual support to customers via phone, chat, and email in a fintech environment. Role involves handling customer needs, understanding financial terminology, and following compliance regulations.
Responsibilities
- Are you passionate about delivering exceptional customer experiences in a fast-paced fintech environment? We’re looking for a Customer Support Agent with strong communication skills, tech-savviness, and a problem-solving mindset to join our growing Client Services team.
Qualification
2+ years of experience in BPOsBilingualExperience using ZendeskCore Soft SkillsProblem-SolvingCommunicationEmpathy & PatienceAttention to DetailAdaptabilityTeamwork
Required
- 2+ years of experience in BPOs, call centers, or similar customer-facing roles.
- Bilingual: native Spanish and fluent English, both written and spoken.
Company
Source: ashby
Active within the past hour
Remote-friendly