Responsibilities

You’ll embed directly with nursing executives, hospital operations leaders, finance, and IT to understand how their organizations actually function—not just how they think they function. You’ll diagnose operational bottlenecks, align cross-functional stakeholders, drive organizational change, and architect deployments that fundamentally reshape how health systems staff and operate. For our customers, you aren’t just implementing software—you are the face of Vitalize and a trusted advisor helping them transform one of the most operationally complex environments in healthcare.
Own complex, multi-month deployments end to end, managing timelines, milestones, dependencies, and risks across several health systems at once so every go-live lands on time and delivers results
Become a trusted advisor to C-suite executives, nursing leaders, and operational stakeholders as they redesign how labor is planned, staffed, and managed across their health systems
Align executives and cross-functional stakeholders across nursing, operations, IT, finance, HR, PMO, labor relations, and legal, keeping everyone clear on decisions, owners, and next steps through enterprise-wide go-lives
Design and continuously refine repeatable deployment playbooks for academic medical centers and complex, multi-union health systems
Develop a predictable launch motion for new system integrations, including greenfield HRIS and payroll builds
Partner directly with GTM and Customer Success on the internal flows, tools, and processes that drive long-term client success
Work with Product, Design, and Engineering to build and iterate on new product lines, driving ARR growth through expansion
What You’ll Bring
Clear communication: You communicate with clarity and confidence across every audience, from frontline clinicians to C-suite executives. You simplify complex ideas, navigate difficult conversations, and build alignment proactively
Deployment and project management expertise: You’ve managed complex, cross-functional deployments from planning through go-live. You anticipate risks, prioritize well, and bring structure to ambiguous, fast-moving environments
Credibility with clinical teams: You partner with nurses, physicians, and hospital staff as a consultant, not just a project manager. You listen first, learn their workflows, and earn trust by solving problems alongside the people doing the work every day

Implementation Specialist at Vitalize · LumiJobs

Implementation Specialist

Responsibilities

Benefits

Company

Vitalize

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