Responsibilities

You'll be one of the first two Enterprise Solutions hires at Vitalize, building the function from scratch alongside a peer focused on clinical and EHR systems. Together you'll define what Enterprise Solutions becomes as our customer base and Post-Sales organization grow.
You'll own the systems our customers run their workforce on: workforce management and timekeeping (UKG Dimensions / Pro / Workforce Central, API Healthcare, and similar) and HCM, HRIS, and payroll (Workday, Oracle, Infor, and similar). These are the systems of record Vitalize reads from and writes back to — schedules, punches, pay codes, accruals, org hierarchies, and employee data. Getting them right decides whether a deployment goes live on time and whether a nurse's incentive pay lands correctly on her paycheck.
Success means fewer deployments delayed by workforce-system readiness, tighter alignment between what Growth sells and what Post-Sales can deliver, and a team that becomes increasingly self-sufficient on UKG, Workday, and payroll work because the hardest problems you solve become playbooks, tools, and repeatable capabilities.
Own workforce-system solutioning across the customer lifecycle: Bridge Growth and Post-Sales so that what we sell can be deployed and supported, carrying critical technical context from pre-signature discovery through implementation and post-launch
Lead WFM, HCM, and payroll discovery on enterprise deals: Partner with Growth before commitments are made to understand tenant and version, degree of customization, API vs. file-based integration options, pay rules, labor-level and cost-center structures, which system owns which data, SSO and provisioning, and customer-side responsibilities
Partner with Deployments to drive integration readiness: Set the standards for pay code, job code, and org mapping; integration setup; testing; payroll validation; and cutover. Step into complex deployments where needed while enabling Deployment Strategists to own increasingly sophisticated workstreams
Step in after go-live when deeper expertise is required: Diagnose sync failures, pay discrepancies, and customer-side upgrades or migrations (e.g., Workforce Central → Dimensions), and get to root cause fast
Build technical leverage across Vitalize: Create vendor-specific playbooks, discovery guides, documentation, and training so Growth, Deployments, Support, and Customer Success can handle standard UKG, Workday, and payroll workflows on their own
Turn customer requirements into product signal: Identify recurring workforce-integration requirements and blockers across our pipeline and customer base. Partner with Product and Engineering to decide when the answer is better enablement, a new integration, or a scalable platform capability
What You’ll Bring
Deep, hands-on WFM or HCM expertise: You’ve worked inside at least one major workforce management, HCM, or payroll platform (UKG, Workday, Oracle, Infor, API Healthcare, or similar), ideally as an implementation consultant, solutions architect, or integration lead
You understand how time becomes pay: You know timekeeping, scheduling, accruals, pay rules, labor levels, and org hierarchies, how they flow into payroll, and where they break

Solutions Lead, Workforce Management & Payroll (UKG) at Vitalize · LumiJobs

Solutions Lead, Workforce Management & Payroll (UKG)

Responsibilities

Benefits

Company

Vitalize

More roles at Vitalize