Nen Creative Creative Operations Manager at Nen Creative responsible for staffing, capacity planning, and resource operations across the creative studio. Improve systems and workflows to optimize project staffing and scheduling.
Responsibilities
We're looking for a Creative Operations Manager to own staffing, capacity planning, and resource operations across our creative studio.
You'll work closely with Creative Producers, creative leads, and company leadership to make sure every project has the right team in place at the right time. You'll maintain a clear view across active and upcoming work, identify capacity constraints and scheduling conflicts, and help the studio make better staffing decisions as priorities shift.
A major part of this role is resource management, but you'll also help improve the systems and workflows behind how our studio operates. As we grow, you'll identify where our processes are breaking down and build better ways to plan, staff, track, and coordinate creative work.
This is a hands-on role for someone who is exceptionally organized, proactive, and excited by both solving today's scheduling problems and building better systems for tomorrow.
Resource & Capacity Management
Own resource planning across all active and upcoming creative projects
Maintain a clear, up-to-date view of team availability, workload, project schedules, and upcoming capacity
Identify capacity gaps, scheduling conflicts, and potential bottlenecks before they become problems
Track utilization and help leadership understand where the team is over- or under-capacity
Anticipate future resource needs based on the studio's pipeline and upcoming work
Project Staffing & Scheduling
Match projects with the right internal team members based on skills, experience, availability, and project needs
Qualification
Strong communication skillsResourcefulComfortable with spreadsheets
Required
3–5 years of experience in creative operations, resource management, project coordination, creative production, or a related field
Strong understanding of creative production workflows, including pre-production, shoot execution, and post-production
Highly organized with exceptional attention to detail
Naturally proactive — you see potential problems before someone has to point them out
Strong people skills and the ability to build trust with creatives, project leads, and leadership
Comfortable managing multiple priorities and constantly changing timelines
Strong communication skills, both written and verbal
Able to make thoughtful decisions with incomplete information
Resourceful, persistent, and comfortable working without a rigid playbook
Comfortable with spreadsheets, project management tools, and quick to learn new systems
Naturally interested in finding better ways for teams to work