Senior Engineering Manager, MSSP

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Senior Engineering Manager, MSSP at horizon3ai · LumiJobs

senior

$242k–$285k

H1B: no

horizon3ai Senior Engineering Manager at Horizon3 leads the MSP/MSSP Engineering Team to build scalable multi-tenant platform capabilities for managed service providers. This role drives platform strategy, architecture evolution, and engineering excellence while managing and mentoring engineers.

Responsibilities

We are looking for an engineering leader to own and scale the MSP/MSSP team at Horizon3. This leader will drive the platform capabilities that make NodeZero scalable and operationally excellent for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) — enabling partners to deliver NodeZero as a managed service to their customers at scale.
Lead the MSP/MSSP Engineering Team
Build, mentor, and grow a team of backend and full-stack engineers focused on multi-tenant platform capabilities for MSP and MSSP partners.
Drive the platform strategy for MSP and MSSP use cases, including multi-tenancy, parent and sub-client relationships, tenant allocation, partner administration, client management dashboards, co-branding, and white-labeling.
Establish and evolve the architecture for account hierarchies, delegated administration, tenant isolation, and partner-specific entitlement and licensing flows.
Drive Engineering Excellence
Use design reviews, code reviews, and blameless retrospectives to drive a culture of quality and engineering excellence. Partner with Product, Customer Success, Partnerships, and Sales to align the team's roadmap with partner needs.
People Leadership and Project Management
Balance partner support and operational needs while executing on a roadmap of platform improvements and new MSP/MSSP capabilities.
Hire and directly manage software engineers focused on multi-tenant and partner platform systems.
As a Manager, you will be responsible for:
Recruiting and onboarding talented individuals to support our organizational goals

Qualification

Leadership and People ManagementProven ability to hireProven ability to buildOccasional Business Travel RequiredThis position is remote

Preferred

Leadership and People Management
Proven ability to hire, develop, and retain high-performing engineers in remote or distributed environments.
Strong communication skills across technical and non-technical audiences — able to partner effectively with Product, Partnerships, Customer Success, Finance, and Engineering leadership.
Demonstrated ability to balance strategic roadmap delivery against a competing stream of partner support and operational needs.
Proven ability to build, scale, and retain high-performing engineering teams in remote or distributed environments.
Occasional Business Travel Required
This position is remote, but this job may require up to 10% of travel to be successful.