IT Administrator, Business Applications at horizon3ai · LumiJobs

Responsibilities

We are seeking an AI Admin to administer and govern the AI tooling that Horizon3 employees use for their work. The Business Applications (BizApps) team is the operational backbone for organizational collaboration, system connectivity, and process automation at Horizon3. We partner with every department to provide the platforms, guardrails, and integrations that eliminate manual toil safely and efficiently. We own and administer Jira, Jira Service Management (JSM), Confluence, Rovo, Loom, Glean, and our citizen development platform, Workato. We hold ourselves to least-privilege access, data privacy, and auditable data flows in everything we build.
This is an individual contributor role reporting to the Senior Manager, Business Applications. You will work with the Senior Engineer on complex agent and automation builds, and with the IT Admins on shared platforms. The path from Admin to Senior Engineer is a defined growth route on this team.
This role will be responsible for:
Administer Glean, including data source connectors, user access, permissions, configuration, and usage monitoring
Administer Rovo, including agent availability, access, and settings within our Atlassian environment
Configure and support Projects, Skills, Gems, and agents in Claude, Gemini, and AWS Bedrock, including access groups and workspace settings related to BizApps assets and resources
Manage provisioning, deprovisioning, and licensing for AI platforms using role-based access control (RBAC)
Build and maintain lower-complexity agents, Projects, Skills, and Gems for business teams, and escalate complex builds to the Senior Engineer
Gather use case, data source, and access details from AI enablement requests and route them to the right platform and owner
Implement access controls and data handling standards for AI deployments with Security and IT Engineering, applying least-privilege access and checking connector permissions against source system permissions
Monitor AI tool usage for misuse, permission drift, and unexpected data exposure, and escalate concerns to Security and the Senior Manager
Maintain a current record of AI tools, connectors, and deployed agents, including owner, purpose, data access, and review date, to support audits

IT Administrator, Business Applications

Responsibilities

Qualification

Required

Benefits

Company

horizon3ai

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