Customer Success Manager | Bulgarian Market (Sofia) at Lexroom · LumiJobs
mid
$32k–$49k
H1B: no
Lexroom Customer Success Manager for the Bulgarian market at Lexroom, responsible for driving ARR growth and managing the customer funnel. Acts as the main point of contact to identify customer needs and expand usage of the legal AI platform.
Responsibilities
Become an expert on Lexroom and a product evangelist
Identify new use cases and expansion opportunities within the customer base
Run checkpoints and business reviews to uncover expansion needs
Close upsells and uplifts
Manage renewals and lead churn management
Work closely with customers to identify pain points and goals
Qualification
You speak both Bulgarian and EnglishWhat Sets Us ApartAn Exceptional TeamAt LexroomGrowth that Matters
Required
You are familiar with sales support tools (HubSpot, Notion, etc.)
You never stop learning and challenging yourself, and you’re eager to join a rapidly growing startup
Preferred
You speak both Bulgarian and English.
What Sets Us Apart
An Exceptional Team
At Lexroom, you’ll work alongside top talent in tech and legal AI.
Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.
You’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth.
Growth that Matters
We hire exceptional people to make a difference—and we give them space to lead.