We’re looking for a Customer Success Manager to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI assistants, and emerging generative surfaces. You’ll combine deep SEO expertise with a deep consultative approach, analyzing websites and search performance, running strategic advisory sessions, and translating business goals into actionable organic growth strategies. Working closely with Sales, Growth, and Product, you’ll also help shape how we enable customers and define best practices for succeeding in AI-powered search.

Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search

Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)

Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps

Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs

Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution

Own the growth and retention of your client portfolio, proactively identifying expansion opportunities and partnering with Sales to convert them into upsells

Monitor account health and usage signals to spot churn risk early, and drive retention through timely, value-focused interventions

Customer Success Manager (SEO)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Peec

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