Sr. Office Experience Manager

Required

• Beyond the qualifications, we hire through a specific lens. These are the things we ll actually look for in how you talk about your work.
• You re a builder, not a maintainer.
• You re most energized when there isn t a clear path yet, and you get to define it. You don t wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great office experience managers don t simply keep the lights on. They operate as culture ambassadors, influencing how the office feels, proactively improving the environment, and making every employee and guest feel like they belong here.
• You re genuinely AI-curious.
• You re using AI tools for more than a chat. You’ve rewired how you work with an AI forward focus. You re faster, sharper, and more prolific because of it, and you bring that energy to everything from how you manage vendor communications, to how you track facility data, and how you plan and coordinate events at scale. We want someone who sees AI as a force multiplier.
• 5+ years of experience in office management, employee programming, event planning, hospitality, facilities, or community partnerships.
• Exceptional customer service instincts. You re proactive, professionally warm, and build strong cross-functional relationships at every level of the organization.
• Strong organizational and data tracking skills; comfortable managing multiple projects, vendors, and budgets simultaneously without dropping anything.
• Excellent written and verbal communication. You can engage clearly and appropriately with everyone from ICs to executive leadership, and have excellent professional discretion.
• The ability to prioritize and execute under pressure, staying composed and effective when multiple things demand your attention at once.
• Must be legally authorized to work in the United States without current or future sponsorship.