Senior Hardware Diagnostics Engineer - Infrastructure

Required

• 6+ years in infrastructure engineering, hardware validation, systems engineering, or a closely related field
• Deep hands-on experience with BMCs and out-of-band management — Redfish, IPMI, iDRAC, iLO, or equivalent — including scripted interaction, not clicking through a web UI
• Direct firmware experience flashing, qualifying, and troubleshooting BIOS, BMC, and device firmware on enterprise servers, and a clear sense of how badly this can go wrong at scale
• Strong Linux systems skills: boot process, kernel and driver behavior, and hardware diagnostics such as {{dmesg}}, {{lspci}}, {{ipmitool}}, SMART, and vendor CLIs
• Ability to read low-level hardware signals: PCIe topology and error output, SEL and sensor data, thermal and power telemetry
• Python for automation against REST APIs — Redfish, vendor tooling, and internal systems
• A rigorous diagnostic method: you form a hypothesis, design a test that can disprove it, isolate one variable at a time, and document the evidence behind your conclusion
• Experience driving hardware issues with vendors through to resolution
• Clear technical writing for runbooks, RCAs, and vendor escalations