Senior/Staff Forward Deployed Engineer

San Francisco, CA · Remotefull timeRemote

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senior

$221k–$275k

H1B: no

Laurel Senior/Staff Forward Deployed Engineer at Laurel will design, build, and deploy AI-powered systems directly with customers to solve operational problems. The role involves writing production-grade code and owning technical outcomes end-to-end across backend services and cloud infrastructure.

Responsibilities

As a Forward Deployed Engineer at Laurel, you’ll work directly with customers to design, build, and deploy AI-powered systems that solve real operational problems.
You’ll operate at the intersection of engineering, product, and customer delivery — embedding deeply with customer teams, understanding their workflows firsthand, and shipping production-grade systems that create measurable impact.
This is not a solutions architect role. It is not post-sales support. And it is not lightweight integration work you will write production code, own technical outcomes end-to-end, and help shape the core Laurel platform through what you learn in the field.
The best FDEs are highly technical product engineers who also happen to be exceptional at navigating ambiguity, communicating with stakeholders, and turning incomplete information into working systems.
You should be excited by questions like:
How do we turn a messy operational workflow into a reliable AI system?
What breaks when LLMs meet real enterprise data?
How do we build infrastructure that works across dozens of customer environments?
When should something become productized versus remain customer-specific?
How do we go from “interesting prototype” to trusted production workflow in days, not months?
Work directly with customers and Laureates to understand operational workflows, constraints, and technical environments
Design and implement production-grade solutions across backend services, orchestration layers, integrations, and internal tooling

Qualification

You may be a fit if youAre comfortable moving across backendHave experience with APIsHave worked with LLMsCare deeply about speedThese are not requirements

Required

We’re looking for engineers who combine strong technical fundamentals with exceptional ownership and execution.
You may be a fit if you:
Have a minimum of 4+ years of experience building production software systems
Are comfortable moving across backend, infrastructure, integrations, and customer environments
Can independently architect and ship complex systems with minimal oversight
Have experience with APIs, distributed systems, cloud infrastructure, and data-intensive applications
Have worked with LLMs, AI agents, retrieval systems, orchestration frameworks, or applied AI systems in production
Thrive in ambiguous environments where requirements evolve quickly
Can communicate clearly with both engineers and non-technical stakeholders
Care deeply about speed, iteration, and customer impact
Are excited to work directly with customers and own outcomes, not just tickets
These are not requirements, but they tend to correlate strongly with success in this role:

Benefits

401(k)
Equity/RSU

Company

Laurel

View company page

Source: ashby

Active within the past hour

Remote-friendly

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Senior/Staff Forward Deployed Engineer at Laurel · LumiJobs