Business Analysts are trusted advisors who bridge customer vision and technology. In this role, you'll partner with public safety agencies to understand operational needs, design solutions, and configure software that supports mission-critical work. As part of a collaborative, cross-functional deployment team, you'll help deliver successful implementations across an industry leading public safety SaaS platform. Business Analysts follow two tracks; as a consultative customer partner or a technical builder, you'll have opportunities to solve meaningful problems, work directly with customers, and grow with a team whose work directly supports the agencies protecting our communities.

Location: Remote out of Dallas/Fort-Worth, TX, Chicago, IL, Saint Paul/Minneapolis, MN, Albany, NY, Philadelphia, PA, or Fairfax, VA

Travel: up to 60%

Reports To: Manager, Business Analysis

Collaborate with the customer to configure systems to achieve business outcomes.

Capture the voice and desired outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.

Discover complex business requirements, providing structure and clarity, and work with Technical Business Analysts, Project Managers, Solution Architects, and Product teams to design and deliver solutions.

Assess impact and feasibility of proposed solution evaluating alternatives and delivering solutions that accomplish agency outcomes.

Design, administer, and document functional/user acceptance tests and training.

Translate complex business requirements into quality technical configurations.

Apply Axon best practices to all software configurations, troubleshoot technical challenges, and ensure continuity in environment structure.

Bachelor in Business, Operations, Computer Science, or Engineering, or equivalent.

AfroTech 2026 Business Analyst

Responsibilities

Qualification

Required

Benefits

Company

Axontalentcommunity

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