Sales Trainer (Manhattan, NY) at Nerdwallet · LumiJobs
mid
$96k–$132k
H1B: no
Nerdwallet Sales Trainer at NerdWallet responsible for onboarding new Account Executives and coaching existing sales team members to improve performance. Deliver training and coaching focused on consultative selling and sales methodology.
Responsibilities
Lead an engaging onboarding program that prepares new Account Executives to confidently navigate customer conversations, master our sales process, and achieve ramp expectations
Deliver ongoing coaching through live call observation, call reviews, role plays, deal strategy sessions, objection-handling exercises, and pitch refinement
Maintain a consistent presence on the sales floor, identifying coaching opportunities and providing timely, actionable feedback that improves performance
Reinforce NerdWallet Small Business's Challenger-based and consultative sales methodology throughout every stage of the customer journey
Coach representatives on discovery, objection handling, urgency creation, lender positioning, financing education, ROI articulation, follow-up strategy, and closing execution
Become a subject matter expert on small business financing, alternative lending solutions, borrower profiles, lender programs, and deal positioning
Partner closely with Sales Leadership, Business Development, Product, and Operations to ensure onboarding and coaching remain aligned with business priorities, market trends, and product updates
Analyze call recordings, coaching observations, and performance metrics to identify recurring skill gaps and develop targeted coaching plans
Create and continuously improve practical enablement materials including playbooks, talk tracks, call examples, role-play scenarios, and job aids
Qualification
How you'll know you're successfulThis role will be based in New YorkWe have found that working in-person
Preferred
Experience selling or coaching within small business financial services, alternative lending, merchant cash advance (MCA), fintech, or another high-volume transactional sales environment.
Formal certification or experience with recognized sales methodologies such as Challenger, SPIN Selling, Sandler, or MEDDICC.
How you'll know you're successful
Success in this role will be measured by the impact you have on the development and performance of our sales organization. You'll help new hires ramp more quickly, improve the quality of customer conversations, strengthen sales execution, increase conversion rates and funded revenue, reduce recurring performance gaps, and build a culture where coaching is an everyday part of winning.
This role will be based in New York, NY.
We have found that working in-person, alongside peers and more senior members of the team, confers great advantages owing to the spontaneous learning and collaboration opportunities that arise daily on a sales floor and that cannot be easily replicated in a remote environment.
We also understand the importance of flexibility to work remotely, both for personal and professional reasons. While this is an in-office role, as long as you are meeting our minimum performance standards, you’ll have the option to work remotely 20% of the month from anywhere in the continental US starting after you complete training, typically between months 4-6.