Responsibilities

Own Enterprise-Wide Customer and Operations Release Strategy: Own and evolve the overarching operations release strategy across software, autonomous systems, and fleet operations, ensuring our release and rollout framework scales seamlessly with business and fleet growth.
Define Release Operational readiness & risk Governance: Define and institute company-wide release readiness and risk gating standards, serving as the accountable authority for the evaluation framework leadership relies on to clear commercial deployments.
Drive Cross-Functional Capability Roadmap Alignment: Partner directly with VP and Director-level leaders across Engineering, Product, and Commercial Operations to align multi-year capability roadmaps with commercial and business GTM expansion targets.
Unify Multi-System Releases: Unify release governance across complex, interdependent software, hardware, and platform changes—resolving top-level trade-offs and cross-departmental dependencies when release timelines conflict with operational readiness
Establish Customer & Operations Release & Health Metrics: Define, own, and report on enterprise release predictability, defect escape metrics, and roadmap-to-readiness lead times for executive leadership.
Manage Feature & Defect Escalation Frameworks: Standardize backlog hygiene and defect escalation pathways across the software and operational release pipelines, ensuring systemic feedback loops exist between field performance and engineering.
Own the Software Release and change Management Cycle: Own and evolve the overall release strategy across autonomous operations. Spanning across the entire software release cycle, from build readiness through rollout, in partnership with Software Engineering.
Manage Feature and Bug Tracking: Own backlog hygiene and defect escalation paths across the software release pipeline, ensuring nothing falls through the cracks between Engineering and Operations.
Coordinate on Mixed Releases: Partner with Product Ops & Platform Enablement on releases that span both software and hardware/platform changes, deferring Go/No-Go authority to them for the hardware/platform components.
Drive Release Metrics: Own and report on release predictability, defect escape rate, and roadmap-to-readiness lead time.

Qualification

Comfort operating in a fast-scalingExperience in autonomous vehiclesFamiliarity with JiraFor roles based in San FranciscoFor roles based in Pittsburgh

Required

7+ years of experience in program/product operations, technical program management, or release management, ideally in a software-driven environment with adjacent hardware dependencies (automotive, robotics, or similar)
Demonstrated experience owning a software release cycle end-to-end, including build readiness, rollout, and defect management
Proven track record of building or improving feature and bug tracking systems and processes at scale
Strong cross-functional stakeholder management — this role sits between Engineering and Operations and needs credibility with both
Comfort operating in a fast-scaling, R&D-to-commercial transition environment — someone who builds repeatable process without over-engineering it around a moving technical target
Strong analytical and communication skills, able to translate technical release data into clear, actionable recommendations for both technical and executive audiences

Preferred

Experience in autonomous vehicles, automotive, or another safety-critical software domain
Familiarity with how software releases interact with hardware/platform dependencies, even without owning that release cycle directly
Background in technical program management or software release engineering
Experience working with BI tools (Tableau, Looker, PowerBI, etc.) for release metrics tracking
Familiarity with Jira, Confluence, or equivalent tools for release and backlog tracking
For roles based in San Francisco, CA: The salary range for this position is $179,000 - $287,000 per year.
For roles based in Pittsburgh, PA and Dallas, TX: The salary range for this position is $162,000 - $259,000 per year.
Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

Senior Manager, Software Product & Release Operations at Aurora Operations Inc · LumiJobs

Senior Manager, Software Product & Release Operations

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Aurora Operations Inc

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