Zuora Principal Product Manager, Payments at Zuora to lead global payments platform strategy and integrations. Responsible for defining roadmap and scaling payment features worldwide.
Responsibilities
We are looking for a Principal Product Manager, Payments to lead the next chapter of Zuora’s global payments platform and coverage strategy. In this senior individual-contributor role, you will be responsible for defining and driving the long-term roadmap for global payment acceptance, platform capabilities, and payment coverage, ensuring that our customers can seamlessly process payments anywhere in the world.
Lead the Global Payments Platform & Coverage Strategy
Define, own, and execute the multi-year product strategy and roadmap for Zuora’s payments platform, including global acceptance, payment coverage, and core platform capabilities that serve all payment processors integrated with Zuora.
Lead the end-to-end lifecycle of complex integrations with payment processors, acquirers, and orchestration partners—from ideation, technical scoping, and design through launch, rollout, and ongoing optimization.
Scale Global Payment Features and Functionality
Design and launch global payment features (e.g., new payment methods, wallets, local schemes, risk and compliance capabilities, routing/orchestration patterns) that improve authorization rates, coverage, and resilience across regions.
Optimize Payment Performance at Scale
Analyze payment success rates and processing data across geographies and processors to identify opportunities to improve authorization rates, reduce transaction failures, and enhance redundancy and resiliency of our payment flows.
Set Standards for Integration & Platform Quality
Establish best practices, patterns, and reusable building blocks for payment integrations (APIs, configuration models, error handling, reconciliation, observability), ensuring new integrations and features are scalable, secure, and maintainable.
Qualification
Pay and BenefitsCompetitive compensationMedical
Required
10+ years of hands-on payments domain experience
Experience building and launching payments platforms and global payment features at scale
Preferred
Experience working with recurring billing, subscription management platforms, or usage-based business models.
Familiarity with global payment regulations such as PSD2, SCA, and PCI-DSS.
Technical background or previous experience as a solution architect or engineer in the payments space.
Experience with payment orchestration platforms or building multi-processor routing strategies.
Pay and Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
