Account Manager

Required

• 5+ years of experience in enterprise software account management or a comparable commercial role, with direct responsibility for renewals and expansion. Experience in senior living or healthcare is a plus.
• Demonstrated success meeting or exceeding revenue targets through upselling, cross-selling, and renewal execution.
• Strong consultative selling skills, including discovery, value-based proposals, negotiation, and closing.
• Proven ability to build executive relationships and navigate complex organizations with multiple stakeholders.
• Ability to turn customer outcomes and data into clear business cases that support investment decisions.
• Strong organization and follow-through, with experience managing account plans, pipelines, and forecasts.
• Experience improving account management processes, playbooks, or reporting as a team scales.
• Sound judgment and initiative, with the ability to prioritize competing needs and make decisions in a dynamic startup environment.
• Exceptional communication skills and a collaborative approach to working across teams.
• Willingness to travel 25%–50%.
• Our team brings together deep expertise in technology, healthcare, and company-building. We’ve led teams at Apple, Google, Landmark Health, and Adobe, co-founded and exited multiple companies, shipped products used by hundreds of millions of users, and managed clinical teams caring for thousands of patients.
• Backed by top-tier Silicon Valley investors, we are partnering with some of the largest senior care organizations in the U.S. to transform the future of senior living.