BlankStreet Shift Lead at BlankStreet responsible for leading cafe operations and team during shifts. Ensures smooth store operations, trains new employees, and delivers excellent hospitality.
Responsibilities
Craft coffee and matcha products
Provide exceptional hospitality to customers
Support GM and train new employees
Ensure new team members follow recipes and operational processes
Open and close the store safely and responsibly
Handle and solve customer issues
Lead initiatives to increase foot traffic, sales, and profitability
Qualification
18+ years of ageAble to lift 25+ lbsFull TimeYou must be authorized to work in the U
Required
2+ years’ experience in a customer service leadership position (e.g. Shift Leader Shift Supervisor, Key Holder), preferably in hospitality, coffee, or beverage
18+ years of age
Able to lift 25+ lbs, and to stand for long periods of time
Availability that meets the needs of our cafes
Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday)
Weekend and holiday availability preferred
You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”)