Shift Lead | Boston

Bostonfull timeOn Site

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senior

$41k–$44k

H1B: no

BlankStreet Shift Lead at Blank Street responsible for leading the team on the floor and ensuring smooth operations during shifts. This role involves crafting coffee and matcha products, providing exceptional hospitality, and supporting training and operational initiatives.

Responsibilities

Craft beautiful coffee and matcha products
Provide exceptional hospitality to Blank Street customers
Support your GM and help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe on the menu and operational processes in the store
Open and close the store safely and responsibly ensuring that all checklists are followed
Handle and solve customer issues that occur
Lead and support initiatives at the store level that increase foot traffic, new customers, daily sales, and operational profitability

Qualification

18+ years of ageAble to lift 25+ lbsFull TimeYou must be authorized to work in the U

Required

2+ years’ experience in a customer service leadership position (e.g. Shift Leader Shift Supervisor, Key Holder), preferably in hospitality, coffee, or beverage
18+ years of age
Able to lift 25+ lbs, and to stand for long periods of time
Availability that meets the needs of our cafes
Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday)
Weekend and holiday availability preferred
You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”)

Benefits

PTO
Signing Bonus

Company

BlankStreet

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Source: greenhouse

Active within the past hour

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