Bbyo Communications Intern at BBYO supports IT and People Operations by managing staff technology, vendor relationships, and office logistics. The role includes onboarding/offboarding, access management, and running the DC Hub office.
Responsibilities
We’re looking for a creative, self-starting intern to join the Marketing & Communications Team beginning January 2027.
As our Communications Intern, you’ll assist in creating content for digital platforms, managing and analyzing social media channels, and supporting campaigns that engage with target audiences. This role offers an opportunity to enhance your communication skills, work with creative teams, and contribute to the overall brand development of the organization. If you're passionate about marketing and eager to learn in a fast-paced environment, this internship is perfect for you.
What you'll get to do as the Communications Intern:
Craft written materials (emails, letters, social media posts, etc.) to support and promote summer programs, membership recruitment, overnight conventions, and Movement initiatives, among other things
Support special research projects on Gen Alpha trends, youth culture, digital engagement, social media, and promotional product/swag trends, providing insights and recommendations to the Marketing & Communications team.
Support communications projects for BBYO International Convention, including scheduling interviews, press, and assisting with preparation and execution of the event’s livestream coverage, podcasts, and more
Learn to utilize tools like Salesforce Marketing Cloud, Airtable, Sprout Social, and Umbraco to support digital marketing activities—prior knowledge of these tools is not necessary, but a basic understanding of website and email design is preferred
Work on metrics and analytics projects, to help evaluate the results of and return on investment in our marketing campaign spend
Maintain our photography archive and select photos for marketing content
Attend team meetings and gain hands-on experience in how a global nonprofit runs its marketing and communications efforts
Take on special projects and new initiatives as needed
General support for marketing team staff
Qualification
Working knowledge of security practicesComfort with contractsStrong organization and follow-throughScripting or automation experienceSalesforce or Airtable administrationNonprofit experience
Required
4 or more years in IT support or IT operations, including time owning systems rather than only responding to requests.
Hands-on administration of Microsoft 365, including Entra and Exchange, across Windows and macOS.
Experience managing a helpdesk or ticketing system as the owner, not just a user.
Experience working with an outside IT vendor or managed service provider, including holding them to scope.
Working knowledge of security practices: MFA, phishing, account compromise, and device compliance.
Comfort with contracts, renewals, invoices, and budget tracking.
Discretion with confidential personnel information and sensitive youth safety records, and sound judgment with privileged administrative access.
Strong organization and follow-through. A lot of this job is noticing that something is due before it’s late.
Clear communication with non-technical staff and a service mindset.
Scripting or automation experience, particularly PowerShell.
Salesforce or Airtable administration.
Nonprofit experience, or experience supporting a distributed and seasonal staff.
