Astronicscorporation Field Applications Engineer supports software and hardware for functional and diagnostic testing of electronic assemblies. Provides technical support, system installation, and customer training remotely and onsite.
Responsibilities
Develop and maintain knowledge of Astronics test systems hardware and software
Assemble, configure, calibrate, install, and commission test systems
Diagnose and repair system hardware and integrate new hardware
Modify, test, and optimize test system software
Develop test applications, sequences, diagnostic routines, interfaces, and custom scripts
Collaborate with Engineering to reproduce issues and validate code changes
Provide remote and on-site customer support including troubleshooting and training
Support system installations, customer acceptance, technical demonstrations, and presentations
Assist in resolving open technical issues and acceptance items
Provide pre-sales and post-sales technical consultation
Use configuration-management and revision-control tools to maintain software traceability
Document software changes, test results, configurations, service activities, and findings
Qualification
Strong writtenAbility to manage changing prioritiesExperience providing technical support
Required
Demonstrated software development experience using one or more programming languages or development environments, such as C, C++, C#, Python, LabVIEW, TestStand, or comparable technologies.
Strong analytical and troubleshooting skills, including the ability to perform structured root-cause analysis of software, hardware, and system-performance issues.
Strong written, verbal, and customer-facing communication skills, including the ability to explain technical concepts, provide technical guidance, and deliver customer training.
Experience using electronic test and diagnostic equipment, such as oscilloscopes, digital multimeters, and signal generators.
Ability to interpret technical documentation, including software requirements, electrical schematics, wiring diagrams, interface documentation, and troubleshooting procedures.
Ability to manage changing priorities, work effectively under time constraints, and adapt to customer schedules and operational requirements.
Ability to work independently after completing required ATS product training while following established change-control, documentation, and escalation procedures.
Ability to travel up to 60% and occasionally work second shift, third shift, weekends, or other nonstandard hours.
Preferred
Two to five years of relevant experience in software development, test engineering, systems integration, applications engineering, field support, or a related technical role.
Experience developing or supporting automated test applications, diagnostic software, test sequences, or electronic test systems.
Knowledge of RF measurements and experience using RF test equipment, such as signal generators, spectrum analyzers, power meters, or network analyzers.
Familiarity with software-defined architectures, software-defined radio, automated test equipment, or modular instrumentation.
Experience with configuration-management or revision-control tools, such as Git or SVN.
Experience providing technical support, training, installation, or commissioning services at customer locations.
.Education/Experience:
Bachelor’s degree in Electrical/Electronics Engineering (BSEE)