Billing Support Specialist (Remote)

Remote - United Statesfull timeRemote

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entry

$55k–$62k

H1B: no

Rula Billing Support Specialist at Rula manages assigned payers on the Revenue Cycle Management team, tackling complex billing challenges and driving operational excellence. The role involves investigating claim denials, navigating payer requirements, and optimizing workflows through data-driven insights.

Responsibilities

We are seeking an experienced accounts receivable collector to manage assigned payers on the Revenue Cycle Management team. As a Billing Support Specialist, you will tackle complex billing challenges and drive operational excellence. In this individual contributor role, you will leverage your expertise to investigate claim denials, navigate evolving payer requirements, and ensure complex claims are prioritized and resolved accurately.

Qualification

Working knowledge of medical codingAbility to multitask100% remote work environmentAttractive pay and benefits

Required

2+ years experience in a healthcare billing, insurance, patient relations, or medical claims role
Comprehensive understanding of insurance policies, claim processing, appeals, and recoupment procedures
Thorough knowledge of Denial Language and Carrier CARC Codes
Expert understanding of The Life Cycle of a Claim
A noted ability to apply critical thinking to evaluate complex cases, identify solutions, and make informed decisions
Intermediate proficiency with Google Sheets/Excel, with the skills to format data, create basic charts, and create pivot tables independently

Preferred

Previous experience billing and collecting in mental/behavioral health space
Working knowledge of medical coding, including the ability to identify coding-related denials, recognize billing discrepancies and support claim resolution (CPC certification a plus)
Proficiency with electronic health record (EHR) systems, billing software, and platforms such as AdvancedMD, eClinicalWorks, athenahealth, etc.
Ability to multitask, prioritize workloads, maintain a high attention to detail, and meet tight deadlines in a fast-paced environment
2+ years of experience interacting with offshore vendors, either/or as a partner, or leading directly
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

Benefits

Dental
Vision
401(k)
Equity/RSU
Parental Leave
Wellness

Company

Rula

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Source: ashby

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Remote-friendly

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