Axon is seeking a highly motivated and experienced Program Manager, Adoption & Enablement to drive internal enablement and customer adoption throughout the Fusus lifecycle, with particular focus on training delivery, curriculum development, quality assurance, and post-deployment sustainment support.

This role combines program ownership with hands-on instructor-led training, ensuring both internal Axon teams and external law enforcement customers can successfully adopt Fusus workflows. Success requires the ability to teach not only platform functionality, but also the technical concepts that underpin effective deployments, while translating real-world operational use cases into scalable enablement experiences.

The ideal candidate is a strong cross-functional partner with an operational understanding of Axon Fusus, excellent facilitation skills, and the ability to independently deliver training and enablement. This role is critical in helping customers transition smoothly from deployment to sustainment while maximizing product utilization, operational readiness, and long-term outcomes.

Location: Remote - Scottsdale, AZ, Los Angeles, CA, or San Diego, CA

Travel: Approximately 50%

Reports to: Sr. Director, RTO SaaS Delivery

Adoption & Enablement Program Ownership

Own and execute adoption and enablement programs for the Axon Fusus platform across internal and external audiences.

Serve as a trusted authority on Axon Fusus functionality and operational best practices across deployment and sustainment.

Develop and execute training plans aligned with implementation timelines, onboarding needs, and product releases.

Track adoption and readiness outcomes, identify gaps, and implement continuous improvements.

Partner cross-functionally with Product, Engineering, Program Management, Enablement leaders, instructional designers, and technical writers to improve training quality and overall enablement effectiveness.

Sr Technical Program Manager - Adoption and Enablement

Responsibilities

Qualification

Required

Benefits

Company

Axon

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