Adyen Head of Hardware Partnerships at Adyen will define and lead the global hardware strategy, collaborating with product and commercial teams. The role involves managing complex commercial relationships and driving partner-led hardware innovation.
Responsibilities
Set the Global Hardware Agenda: Define the long-term roadmap for Adyen’s physical presence with product’s support and ensure our partners are helping us achieve that vision. Working lock step with product, you will determine which device categories, form factors, and regional expansions will unlock the most value for our merchants over a 3-5 year horizon.
Lead Complex Ecosystem Commercials: Own the end-to-end commercial lifecycle with our most critical global hardware partners. This includes negotiating complex development agreements, joint go-to-market incentives, and supply chain commitments that ensure Adyen has the right inventory in the right places.
Bridge Product & Market Needs: Collaborate with Product Management to ensure hardware capabilities like "Tap to Pay" or mobile-first POS align with our software ecosystem. You will translate merchant feedback into technical requirements that our partners can execute against.
Scale Global Expansion: Lead the strategy for hardware certification and distribution in new markets. You will ensure our hardware partners are prepared to support Adyen’s rapid global growth, maintaining high standards for device security and reliability across all regions.
Drive Partner-Led Innovation: Move beyond "off-the-shelf" limitations. You will advocate for Adyen’s merchants by pushing hardware partners to integrate specific features—such as biometrics, enhanced connectivity, or custom industrial designs—that solve real-world checkout friction.
Qualification
A Strategic LeaderCustomer-ObsessedAn Industry InfluencerOperationally RigorousClear CommunicatorLocation & Work ExpectationsThis role is based in San FranciscoAdyen values in-person collaboration
Required
A Strategic Leader: 5-10 years of experience leading hardware partnerships or product strategy, specifically within the payments, point-of-sale, or consumer electronics sectors.
Customer-Obsessed: You have a "product-first" mindset. You enjoy spending time with merchants to understand their operational challenges and translating those insights into hardware requirements.
An Industry Influencer: You have the gravitas to influence the C-suite of global hardware manufacturers, challenging them to prioritize Adyen’s vision over their standard product cycles.
Operationally Rigorous: You understand the complexities of hardware—from lead times and certifications to firmware lifecycles—and can navigate these challenges without losing sight of the commercial goal.
Clear Communicator: You can distill complex technical trade-offs into simple strategic choices for executive stakeholders.
Location & Work Expectations
This role is based in San Francisco
Adyen values in-person collaboration, and we are an office-first company
