Kikoff is looking for a Marketing & Creative Operations Manager to help our creative team deliver more impactful work through better resourcing, workflow improvements, and automation.

Reporting to the Senior Director of Brand & Creative, you’ll own day-to-day creative operations across our internal team, agencies, and freelancers. You’ll build on an established operating process, identifying opportunities to increase output, reduce manual coordination, and make better use of our creative resources.

An early priority will be leading our transition away from Jira, translating established workflows into a new platform. You’ll also identify opportunities to improve connectivity with Growth, streamlining asset delivery and the flow of performance feedback into creative development.

You’re a hands-on operator who understands creative work, makes thoughtful resource decisions, and knows how to improve processes without adding unnecessary complexity.

Creative resourcing and delivery

Own resource allocation and capacity planning across internal creatives, agencies, and freelancers, matching assignments to skills, availability, and business priorities.

Partner with creative leaders to prioritize work, resolve resource conflicts, and identify opportunities to increase creative volume within existing capacity.

Manage intake, assignments, timelines, and dependencies across video, design, copy, and creator content.

Keep projects moving through feedback and approvals, coordinating with creative stakeholders, Legal, and Compliance as review requirements evolve.

Maintain visibility into workloads, project status, and delivery risks, resolving blockers and bringing clear recommendations when tradeoffs are needed.

Manage external creative resources, tracking capacity, deliverables, and costs to inform resourcing decisions.

Process improvement and automation

Marketing & Creative Operations Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Kikoff

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