Customer Support Agent I

Required

• A genuine desire to help people, with a compassionate, patient-first mindset.
• Strong written and verbal communication skills, with the ability to explain information clearly and professionally.
• Excellent attention to detail and the ability to accurately follow instructions, procedures, and established workflows.
• Strong organizational skills, reliability, and the ability to manage multiple tasks efficiently.
• Basic problem-solving skills, with the ability to resolve routine issues independently and recognize when to ask for help.
• Comfort using computers and learning new software and technology.
• A positive, adaptable attitude and willingness to learn, receive feedback, and work collaboratively in a fast-paced environment.
• High school diploma or equivalent.