This role combines personalized patient advocacy with hands-on healthcare navigation and care coordination. You will help patients identify appropriate providers and facilities, coordinate referrals and appointments, navigate insurance and benefits, and stay on track with recommended care. You’ll also provide ongoing encouragement, education, and support to help patients feel informed, empowered, and confident in their next steps.

As part of a growing health technology company, you’ll need to be resourceful, tech-savvy, and adaptable. We’re looking for someone who can balance compassionate, high-touch patient care with efficiency, strong organizational skills, and a continuous improvement mindset.

How You'll Contribute:

Patient Relationships & Advocacy

Serve as a primary point of contact and trusted advocate for patients navigating complex healthcare journeys, including abnormal results, elevated cancer risk, active treatment, and survivorship.

Build meaningful patient relationships through empathetic communication, personalized guidance, and proactive engagement.

Help patients overcome barriers to care, make informed decisions, and stay motivated and on track with recommended care.

Healthcare Navigation & Care Coordination

Coordinate all aspects of patient care, including identifying high-quality providers and facilities, managing referrals, scheduling appointments, and facilitating follow-ups.

Proactively track patient progress, resolve barriers or delays, and ensure timely follow-through on care needs.

Collaborate with Color’s clinical teams and external providers to coordinate care, communicate updates, and escalate concerns appropriately.

Insurance & Benefits Navigation

Care Advocate I

Responsibilities

Qualification

Preferred

Benefits

Company

Color Health

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