Remarcable Inc Onboarding Project Manager at Remarcable Inc guiding new customers through platform setup and configuration. Deliver training, create onboarding resources, and collaborate with Sales and Customer Success teams.
Responsibilities
Lead onboarding journeys – Guide new customers through setup and configuration of our platform, ensuring a smooth and timely implementation.
Train and empower – Deliver engaging product demos, onboarding calls, and group webinars to teach customers best practices and help them see quick wins.
Create resources – Develop and maintain onboarding materials, training guides, and self-serve documentation to scale your impact.
Be the customer’s go-to – Serve as the primary contact during onboarding, addressing questions, resolving setup issues, and ensuring customers feel supported.
Collaborate across teams – Work closely with Sales to ensure a seamless handoff, and partner with Customer Success to transition accounts post-onboarding.
Drive improvement – Capture feedback from new customers to help refine our onboarding experience and influence product enhancements.
Qualification
Excellent communicator and presenterQuick learner with technical aptitudeAt RemarcableJob Details & BenefitsLocationEmployment Type
Required
2+ years of Project Management experience OR 4+ years of experience in customer onboarding, implementation, training, or account management (B2B SaaS preferred).
Experience or familiarity with the construction industry (electrical, mechanical, or general contracting) or construction technology is strongly preferred.
Excellent communicator and presenter, comfortable leading customer sessions individually or in groups.
Strong project management and organization skills — you can juggle multiple onboardings without dropping details.
Quick learner with technical aptitude; you love diving into new tools and helping others master them.
Collaborative team player with a customer-first mindset and a passion for helping people succeed.
At Remarcable, we’re transforming how the construction industry works.
Our cloud-based platform helps electrical contractors and distributors streamline purchasing and tool management — saving time, money, and frustration while improving visibility and efficiency.
We’re a fast-growing company with deep roots in the contractor and distribution space, backed by a passionate team and expanding nationwide with a growing hub in Omaha. If you’re energized by innovation, impact, and growth, you’ll fit right in.
Job Details & Benefits
Location: Omaha, NE (In-office role)
Employment Type: Full-Time, Exempt
Preferred
Experience or familiarity with electrical, mechanical, or general contracting