The Accounts Payable Specialist II is a key customer service position within Uber Freight. This position is responsible for resolution of discrepant carrier invoices, building shipments, updating shipment attributes, communicating internally and/or externally with Operations, Carrier Pricing, Procurement, Helpdesk, and potentially shipper/receiver facilities. This role will analyze the root cause of invoice discrepancies and work with the appropriate party(s) to escalate the issues as needed for final resolution. The successful candidate must display superior communication skills (consistent, professional, effective, prompt, and courteous).

This is a full time, hourly, individual contributor position. Work schedule will be Monday - Friday 8am - 5pm and will work at least 3 days per week in our Chicago office on 433 W Van Buren Street.

What the Candidate Will Do

Resolve carrier invoice discrepancies, using Uber Freight guidelines, customer business rules, carrier rate agreements, etc.

Create shipments for non-managed freight based on predefined customer specific requirements

Know and understand account specific requirements – required charges, customer business rules, carrier contracts, etc.

Provide support to Operations as needed in regard to Financial issues related to their account

Correspond internally with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies as needed

Maintain up-to-date customer business rules, policies and procedures

Use of JIRA to file tickets of identified issues surrounding invoice resolution

Setup new customer and vendor locations in the TMS, leveraging knowledge of customer business practices

Provide support for teams as related to customer communications and full billing discrepancy resolution using Uber Freight guidelines and customer contracts & business rules

Accounts Payable Specialist II (Intermodal Transportation)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Uberfreight

More roles at Uberfreight