Senior Manager, Mission Success, NCR at Onebrief · LumiJobs

Qualification

Exceptional communicationYou are a strategic leaderYou understand the defense ecosystemYou are commercially mindedYou are an effective people leaderIndicators of SuccessA successful Senior Manager will

Required

Extensive experience operating within large-scale military or government organizations, with demonstrated ability to engage effectively with senior military leaders, General/Flag Officers, and senior civilian executives.
Experience leading or supporting large-scale staff planning, gained through Professional Military Education and/or military service, with a strong understanding of Department of War operational environments.
Demonstrated experience leading customer-facing teams, managing complex accounts, or directing strategic initiatives across multiple stakeholders and organizations.
Proven ability to develop and execute account growth strategies, including customer retention, contract renewals, expansion, and identifying new business opportunities. Experience working directly with contracting and budget officials on projects ranging from small UFR (or similar procurement path) based purchases to large-scale programmatic acquisitions.
Experience navigating major military planning exercises and understanding the protocols and requirements for software deployment on classified networks.
Demonstrated ability to influence organizational adoption of software or technology solutions within large, complex government environments.
Strong technical aptitude and ability to develop deep expertise in the Onebrief platform, engage technical subject matter experts, and troubleshoot complex cross-platform issues.
Experience coordinating complex customer requirements, incidents, and escalations across customer organizations and internal Product and Engineering teams.
Exceptional communication, executive presence, and organizational leadership skills, with the ability to influence stakeholders at every level.
You hold a current Top Secret clearance with eligibility for SCI and have the ability to access DoW facilities and installations.

Preferred

You are a strategic leader. You can operate at both the executive and tactical levels, translating broad organizational objectives into actionable strategies while maintaining accountability for execution and results.
You understand the defense ecosystem. You have a strong understanding of Department of War organizational structures, military planning processes, command relationships, and the complexities of operating across Services and Combatant Commands.
You are commercially minded. You understand how customer relationships, product adoption, and operational impact translate into retention, expansion, and revenue growth.
You are an effective people leader. You have experience developing talent, directing teams, allocating resources, and establishing accountability across complex portfolios.
Indicators of Success
This role will evolve as priorities change, but the outcomes below reflect what success typically looks like in the first six months.
A successful Senior Manager will:
Establish a comprehensive understanding of assigned accounts, including organizational structures, key stakeholders, contracts, customer requirements, and strategic priorities.

Senior Manager, Mission Success, NCR

Responsibilities

Qualification

Required

Preferred

Company

Onebrief

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