Senior Manager, Payer Implementation

Required

• 5+ years of experience leading payer implementations, as a vendor to health plans or inside a plan onboarding vendors, including getting data, compliance, legal, marketing, and clinical teams at the payer aligned and moving on the same timeline.
• You’ve built and led a payer implementation plan when scope and requirements were not fully defined, sequencing what could move while terms were still open, rather than only executing an existing plan.
• Comfortable with ambiguity and operating in an environment where standard structure and processes might not exist yet.
• Experience managing several workstreams at once, including data, outreach, and clinical operations, without losing the thread, alignment or momentum.
• Strong written communication and documentation skills, with experience creating clear, accurate payer-facing presentations, meeting summaries, and implementation materials that distinguish agreed decisions from open questions and identify owners and next steps.
• Experience managing cross-functional partnerships through influence rather than direct authority
• Value-based care experience, health plan vendor oversight or delegation requirements, ideally for Medicare Advantage, is a plus.
• Our values guide how we lead, collaborate, and care:
• Low Ego: We stay grounded, curious, and open to feedback.
• Empathy: We build trust through compassion and thoughtful communication.
• Courage: We take action, think critically, and challenge ideas respectfully.
• Ownership: We follow through with integrity and hold ourselves to high standards.