Senior People Business Partner at Ontra · LumiJobs

Responsibilities

For this job, we are currently only hiring candidates based in the US, with New York City preferred. This role must be able to support US, UK, and HK working hours, on occasion.
Ontra is seeking a Senior People Business Partner reporting to our Director, People Business Partnerships, on our People team.
We’re looking for someone excited to own people partnership across a flexible set of client groups, from individual contributors and new managers to VPs and executives. You’ll coach leaders at every level, lead employee relations matters from intake to close, and run the performance, org design, and culture programs that keep teams thriving as we grow and as AI reshapes how the People function delivers support.
If you're a hyper-organized, high-EQ People Partner with sound judgment under ambiguity, a global mindset, and a service-first approach, who uses AI daily and treats change as the normal operating condition, we'd love to get to know you.
Executive and VP Partnership: Advise VP-level and senior leaders on org design, team structure, talent decisions, and succession, bringing data on attrition, engagement, and performance to those conversations.
Employee Relations Leadership: Guide employee relations matters from intake to close, including investigations, mediation, accommodations, and leave, with clear documentation and a defensible process every time.
Manager and Leader Coaching: Partner with leaders at all levels on team management, performance improvement, recognition, and calibration so assessments are fair, effective, and trusted.
Client Group Partnership: Carry full People coverage for assigned client groups across US, UK, and HK employees, using data on attrition, engagement, and performance to shape smart, strategic decisions.
AI-Enabled Support Model: Take on the matters that need human judgment while routing routine questions to self-service, and help us sharpen our AI tools by flagging where they fall short.
Program and Culture Ownership: Lead People Team programs end to end, from promotion processes to pulse reporting and engagement action planning, to strengthen culture and keep teams motivated.
Change and Compliance: Support restructures, role changes, and organizational transitions from planning through communication, while ensuring compliance across US, UK, and HK employment requirements alongside Legal and local advisors.
What You'll Bring

Senior People Business Partner

Responsibilities

Benefits

Company

Ontra

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