Okta Partner Services Senior Program Manager defines and operates the global strategy and program framework for Okta’s Services Partner ecosystem. Builds programs, standards, and governance to enable partner success and customer outcomes.
Responsibilities
Define the Services Partner program strategy and roadmap. Set the strategic direction for Okta’s global Services Partner ecosystem, including the role of systems integrators, consultancies, implementation partners, and managed service providers. Translate company priorities, customer needs, market trends, and ecosystem gaps into a clear program vision, operating model, and phased roadmap.
Design and launch a new, differentiated Services Partner track within the overall Okta Partner program. Build the program architecture including partner segmentation, lifecycle journeys, tiers, requirements, benefits, specializations, progression criteria, governance, and partner-facing value proposition. Create a program that rewards demonstrated capability and customer outcomes.
Create the mechanisms that build partner capability and quality. Define what partner readiness, practice maturity, delivery excellence, and managed-services capability mean at Okta. In partnership with Professional Services, Customer Success, and Enablement, establish scalable pathways for onboarding, accreditation, certification, specialization, quality standards, and continuous improvement.
Drive cross-functional execution on an accelerated timeline. Lead the work from strategy through launch, coordinating senior stakeholders across Partnerships, Professional Services, Customer Success, Enablement, Marketing, Sales, Product, Operations, Finance, and Legal. Set clear milestones, ownership, decision points, risks, and launch criteria; resolve ambiguity and maintain momentum through a high-visibility transformation.
Qualification
Demonstrated ability to lead complexMBA or advanced degree is preferred$184The Okta ExperienceSupporting Your Well-Being
Required
10+ years of experience in partner programs, channel or ecosystem strategy, alliances, professional services programs, business operations, and go-to-market strategy within enterprise SaaS, cloud, cybersecurity, identity, or a similarly complex technology environment.
Proven experience building or significantly redesigning a services partner program from strategy through launch and ongoing operations—including program structure, partner segmentation, value proposition, tiers, requirements, benefits, lifecycle journeys, and governance.
Deep experience working with Services Partners—such as systems integrators, consulting firms, implementation partners, advisory firms, or managed service providers—and a practical understanding of how they build profitable practices and delivery capabilities.
Demonstrated ability to lead complex, cross-functional program launches on tight timelines, aligning stakeholders across Partnerships, Professional Services, Customer Success, Enablement, Marketing, Sales, Product, Operations, Finance, and Legal without direct authority.
Bachelor’s degree or equivalent practical experience in Business, Marketing, Communications, Strategy, Operations, Technology, or a related field.
MBA or advanced degree is preferred, particularly for candidates with experience in strategy, business operations, or global partner ecosystems, but is not required.
SF Bay Area - must be able to be in office 2x/week
Below is the annual On Target Compensation (OTE) range for candidates located in San Francisco Bay Area. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The OTE range for this position for candidates located in the San Francisco Bay area is between:
