Axon Global Security Operations Center Manager at Axon leading the evolution of the GSOC across people, technology, process, analytics, and data. Responsible for strategic and operational leadership of a 24/7 security operations center.
Responsibilities
Axon’s Global Security Operations Center (GSOC) is the central operational hub for protecting our people, facilities, executives, operations, and critical business interests around the world. We are seeking an experienced, forward-thinking Sr. Manager to lead the continued evolution of this capability. You will inherit a capable GSOC with a strong operational foundation and take it forward, defining what the function becomes next across people, technology, process, analytics, and data.
Location: Onsite out of our Scottsdale Headquarters
Reports to: Director, Global Security
Establish and execute a multi-year roadmap for the GSOC across people, technology, process, analytics, and data.
Assess the current operating model, identify gaps and opportunities, and set clear modernization priorities.
Translate enterprise risk, business growth, and emerging threats into scalable GSOC capabilities.
Define measurable goals, milestones, and performance indicators that demonstrate operational maturity and business value.
Evaluate industry best practices and emerging technologies to keep the GSOC modern and highly capable.
Provide strategic and operational leadership for the 24/7/365 GSOC, ensuring consistent, high-quality monitoring, incident management, communications, escalation, and response.
Maintain clear standards for shift operations, pass-downs, escalation protocols, documentation, and incident reporting.
Ensure personnel maintain situational awareness across Axon’s global footprint and deliver timely, actionable information to stakeholders.
Establish decision rights and escalation thresholds for routine and critical events, with appropriate leadership coverage across all shifts and time zones.
Qualification
Experience with threat monitoringExperience using analyticsCertifications such as CPPExperience presenting security risks
Preferred
Experience leading the transformation or modernization of a global or enterprise-scale GSOC.
Experience building converged or cross-domain operating relationships between physical security, intelligence, and cyber/information security teams.
Experience supporting a rapidly growing global organization.
Experience with threat monitoring, travel risk, executive protection, crisis management, or business continuity.
Experience with integrated physical security platforms (video management, access control, mass notification, incident management, communications).
Experience using analytics, automation, or AI in a security operations environment.
Certifications such as CPP, PSP, CBCP, CEM, or other relevant security, emergency management, intelligence, or leadership credentials.
Experience presenting security risks, operational performance, and strategic recommendations to executives.
