Certifyos Solutions Engineer role at CertifyOS responsible for solution design and technical leadership on mid-market deals. Also tasked with building AI-powered workflows to scale the Solutions Engineering function.
Responsibilities
You'll be reporting to the Head of Solutions Engineering. This is a builder role- you'll help shape how the function works as it grows, alongside running your own deals.
Own solution design for a segment of our pipeline. You'll run discovery, technical scoping, product demonstrations, and solution design for mid-market deals, from first technical conversation through project kickoff.
Help us scale Solutions Engineering with AI. You'll find the repetitive, high-effort parts of our work and build AI-powered workflows that make the whole team faster and more consistent.
Solution design (about 70%)
Partner with Account Executives on mid-market deals as the technical lead from discovery through close.
Run discovery sessions with payer and provider organization stakeholders across credentialing, operations, IT, and compliance.
Map a prospect's current-state provider data workflows and design a future state on the CertifyOS platform, including where we fit and where we don't.
Scope integrations with client systems: APIs, file-based roster exchange, SFTP, and SSO.
Deliver tailored demos and produce client-facing solution design documents, scoping summaries, and RFP/RFI responses.
Bring what you hear from prospects back to Product and Engineering so it shapes the roadmap.
Scaling Solutions Engineering with AI (about 30%)
Identify the highest-effort, most repetitive parts of the SE workflow, such as discovery prep, requirements extraction, RFP responses, solution design drafting, and demo setup.
