Implementation Consultant

Duluth, Georgiafull timeOn Site

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H1B: no

Distro The Implementation Consultant leads and manages client implementations for PEO clients, ensuring seamless transitions and regulatory compliance. This role serves as the primary client contact during implementation and collaborates with cross-functional teams.

Responsibilities

Company Overview: Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector. We provide HR/HCM technology, managed services, and global business process outsourcing (BPO). Our company and service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. Headquartered in Chandler, Arizona, we operate as a "One Employer Solution" and help businesses streamline and grow operations with custom strategies that benefit both employers and employees. Learn more at www.vensure.com.
Position Title: Implementation Consultant
Position Summary: Lead and manage client implementations as the subject matter expert for the assigned functional area. Coordinate cross-functional teams, ensure regulatory compliance, and deliver an exceptional client experience throughout the implementation lifecycle.
Essential Duties and Responsibilities:
Lead the client implementation process for new PEO clients to ensure a seamless transition to our services.
Lead the client’s full implementation by understanding requirements and configuring PEO solutions to meet their needs.
Serve as the primary point of contact for clients during implementation; address concerns, answer questions, and provide guidance on system configuration and best practices.
Provide training and guidance to clients on effective use of the PEO system to ensure smooth transition and user adoption.
Troubleshoot and resolve technical or process-related issues arising during implementation.
Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll.
Maintain subject matter expertise: stay current with industry trends, best practices, workflows, complex client situations, and benefit regulations.
Identify opportunities for process improvement and efficiency gains in benefit implementations.

Qualification

Proficiency in HR software and toolsProven experience in implementationRequired Licenses and CertificationsPhysicalFrequently required to sit

Required

Proficiency in HR software and tools, specifically PrismHR.
Strong understanding of payroll and HR processes, regulations, and compliance requirements.
Proven experience in implementation, payroll, or a related field.
Demonstrated ability to manage multiple implementation projects and meet deadlines.
Knowledge of relevant federal and state regulations related to benefit administration.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Required Licenses and Certifications:
Industry certification not required but beneficial (e.g., FPC, CPP, PHR, SHRM-CP, PMP).
Physical, Mental, & Communication Demands:
Reasonable accommodations will be made to enable individuals with disabilities to perform the functions.
Frequently required to sit; occasionally required to stand and walk.
May be required to remain in a stationary position 75–100% of the time and occasionally move about the building to access equipment or mail.

Benefits

Medical
Dental
Vision
401(k)
PTO
Parental Leave
Life Insurance
Wellness

Company

Distro

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Source: lever

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