Axs Manager, Fraud Prevention at AXS responsible for managing fraud team operations and developing policies to reduce fraudulent activities. Oversees team development, collaborates as SME for Global Fraud, and manages team performance.
Responsibilities
AXS is seeking a Manager, Fraud Prevention to be responsible for addressing, interpreting, understanding, and applying all applicable laws and regulations to financial processes, practices and procedures. Includes defining the financial compliance strategy and monitoring organizational compliance.
What Will You Do?
Manage fraud team daily operations – Identifies priorities, oversees agent scheduling and KPI monitoring.
Oversee development of policies and procedures to reduce fraudulent activities and recover any incurred losses.
Own responsibility for Team development roadmap including; identifying strategic priorities, advocating for resources, staffing and tool/system analysis and procurement.
Collaborate with other departments as a SME for Global Fraud, Chargebacks and Payments ops.
Provide input to decisions that affect the functional area; gives input into the budget.
Manage team performance through timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.
What will you Bring?
7+ years of experience Fraud Prevention
2 + years experience managing teams
Strong understanding of Payment operations and anti-Fraud and chargeback systems
Qualification
7+ years of experience Fraud Prevention2+ years experience managing teamsStrong Excel
Required
7+ years of experience Fraud Prevention
2+ years experience managing teams
Strong understanding of Payment operations and anti-Fraud and chargeback systems