Cssmerge HR Manager leads a team of HR Coordinators supporting a high-volume transportation operation in Los Angeles. Acts as primary HR partner to operations leadership ensuring compliance with California regulations and driving employee relations.
Responsibilities
The HR Manager is a key leadership role supporting a high-volume, complex transportation operation across multiple Los Angeles depots. This role directly manages a team of three HR Coordinators and serves as the primary HR partner to the Director of California Operations, and frontline leadership to support a high-volume, fast-paced operation with a large hourly workforce. You will act as a critical link between the field and headquarters – translating corporate HR strategy into action while ensuring full compliance with California-specific regulations, Los Angeles County ordinances, and CPUC/TNC mandates.
This is a hands-on, high-impact role responsible for building HR capability in the market, driving accountability and performance, and ensuring every employee interaction reflects our values of safety, professionalism, and operational excellence. You will lead employee relations, work closely with internal claims administrators and insurance providers on leave and workers’ compensation processes, and guide managers through complex people situations – all while building a culture of compliance and care.
Manage and develop a team of HR Coordinators to scale market support and ensure consistent application of HR practices
Partner with local leaders on employee relations, terminations, policy enforcement, and frontline coaching
Support operational incident response, including coordination with insurance providers on WC claims, HR escalations, and employee concerns
Provide hands-on guidance in high-risk situations including protected leaves, workplace complaints, and investigations
Own leave management (FMLA, CFRA, PDL, ADA/FEHA) and lead the interactive process in coordination with Legal and Benefits
Ensure compliance with Federal, California labor law, Los Angeles County rules, CPUC/TNC mandates, wage/hour laws, and workers’ comp requirements
Coordinate onboarding, offboarding, and compliance workflows—including I-9s, pay notices, and file audits
Work alongside managers on documentation, progressive discipline, and people-related processes
Partner with Payroll and Legal to prevent and resolve wage/hour issues, misclassification risks, or off-the-clock work
Lead market-level engagement efforts (recognition, team-building, policy rollouts) in partnership with the Growth Team
Qualification
5+ years of progressive HR experienceStrong coaching and consultative skillsExcellent documentationProficient in HRIS (Paycor preferred)High integrity
Required
Associate’s degree in HR or a related field is required; a bachelor’s degree is preferred
5+ years of progressive HR experience, including at least 2 years in a generalist or business partner role within California
2+ years of people management experience
Strong coaching and consultative skills; demonstrated success in partnering with field managers and hourly employee populations
Strong working knowledge of California employment law, including CFRA, PDL, FEHA, and wage/hour rules
Experience managing workers’ comp claims and return-to-work planning
Excellent documentation, follow-through, and judgment in employee relations cases
Proficient in HRIS (Paycor preferred), onboarding systems, and timekeeping platforms
Strong communicator with the ability to lead training, resolve conflict, and represent HR in the market
High integrity, discretion, and a hands-on, business-first mindset
