Head of Workplace Experience

Required

• Bachelor’s degree in Business Administration, Real Estate, Facilities Management, Human Resources, or a related field, or equivalent practical experience.
• 7+ years of relevant experience, including ownership of multi-site workplace operations and facilities management, with 3+ years in a leadership role.
• Direct responsibility for real estate projects, lease negotiations, or office buildouts, with a working understanding of lease terms, market conditions, and facilities requirements.
• Experience managing operating budgets, capital expenditures, forecasting, and vendor contracts, and presenting investment recommendations to leadership.
• A track record of delivering complex workplace projects within budget and on schedule.
• Experience leading teams and establishing processes and service standards that can scale with the business.
• Strong hospitality and service orientation, with experience improving workplace services and employee experience.
• Strong communication and relationship-building skills, with the ability to work effectively with executives, employees, and external partners.
• Proficiency with collaboration tools such as Google Workspace, Slack, and Notion, and experience with facilities, workplace, or construction project management platforms.
• Sound judgment and discretion when handling sensitive information.
• Ability to translate strategy into hands-on execution and prioritize competing demands in a high-growth environment.