Lovable Order-to-Cash Lead at Lovable to lead the Order-to-Cash pillar connecting sales with billing, collections, and revenue accounting. Build an AI-first function automating invoicing, cash application, collections, and reconciliations.
Responsibilities
Partner with Deal Desk and GTM: Be the day-to-day billing partner for enterprise deals, renewals, expansions and amendments. Shape workable options for non-standard requests (payment schedules, minimum commitments, overage concessions, renewal bridges, credits, services), explain their billing, cash-flow and operational implications, and flag what needs Revenue Accounting, Tax or Legal. Resolve standard matters within agreed authority, and bring exceptions forward with facts, options and a recommendation. Contribute to pricing and packaging so operational and accounting requirements are considered before commitments are made.
Own enterprise billing: Manage billing setup, schedules, invoice preparation and issuance, and approved corrections and credit notes. Make sure billing details, POs, tax information and timing reflect agreed terms, and that contracted terms, provisioned entitlements and invoices agree. Resolve billing queries and payment blockers with Sales, CS and customer finance teams.
Own collections, cash application and payouts: Own collections, AR aging and DSO, automating as much follow-up as possible. Own cash application, keep unapplied cash close to zero, and prepare inputs for the allowance for credit losses. Own partner payouts end to end: calculate, validate and issue on schedule, reconcile against partner agreements, and resolve queries. Document billing and reconciliation processes for partner marketplace arrangements.
Keep contract records complete: Own Finance intake for new agreements, amendments, renewals, cancellations, concessions and migrations, with executed documents, effective dates, approvals and a clear explanation of what changed. Maintain links between contracts, customers, billing accounts and workspaces across HubSpot, our internal billing platform and Light, and fix missing records and mismatches with the responsible teams.
Reconcile and support the close: Reconcile marketplace and payment processor activity (payouts, fees, refunds, chargebacks) to the ledger and to our usage and billing data. Deliver complete commercial-event and billing records to Revenue Accounting on an agreed timetable, with supporting reconciliations and explained exceptions. Prepare evidence and schedules to established accounting requirements, escalating matters that need judgement. Maintain practical procedures and evidence of operational checks, and support the external audit for order-to-cash.
Build AI-first: Design and build AI-first workflows for invoicing, cash application, collections follow-up and reconciliations. Help design an AI-first quote-to-cash process with Deal Desk, RevOps and Financial Systems, owning the billing-to-cash end. Fix recurring issues yourself where you can and turn the rest into clear requirements for Financial Systems, Billing Engineering and Data, then build test cases from real customer scenarios, run business testing and verify the underlying problem is solved.
How you’ll fit in
With Revenue Accounting: You own the operational process, the completeness of its records and the investigation of routine exceptions. Revenue Accounting defines accounting requirements and keeps responsibility for recognition, allocation, significant judgements, estimates and close conclusions through the established review process. Together, you make sure commercial changes are understood early, billed correctly and supported through the close.
With Billing Engineering: They own product-led billing logic. You own reconciling its output to cash and the ledger.
As a builder: You’ll thrive here if you’d rather design a process than run an established one, and build a working solution than wait for the right tool to be bought. You’ve worked somewhere volume and rules changed faster than the process could keep up, and you treat AI as the default way work gets done, using the latest tools every day and building your own workflows.
What success looks like
Enterprise invoices are accurate and issued on time.
Qualification
8+ years in billingTime inside a rapidly scaling businessExperience with collectionsStrong spreadsheetClear communication
Required
8+ years in billing, collections, quote-to-cash, deal desk or Finance revenue operations, with hands-on enterprise SaaS experience and a process you’ve led end to end.
Time inside a rapidly scaling business, with specific examples of what broke in billing and collections and how you fixed it.
Hands-on use of AI or automation to change how an order-to-cash process works, and strong views on what an AI-first function should look like.
Confidence reading commercial agreements and translating subscription and usage-based terms (commitments, overages, credits, contract changes) into billing schedules, entitlements and operational requirements.
Working knowledge of revenue recognition and the ability to spot terms that need accounting assessment.
Experience with collections, cash application and high-volume payment processor or app store reconciliation.
Strong spreadsheet, reconciliation and systems-investigation skills. CRM and billing platform experience is essential; SQL, workflow automation and building your own tools with AI are expected.
Clear communication, the judgement to challenge incomplete requests while helping colleagues find workable solutions, and a record of improving processes while keeping daily operations reliable.
Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join.
We treat all candidates equally - if you’re interested, please apply through our careers portal.
